Muhammad88 takes every member's privacy seriously. This document clearly explains the types of data we collect, how it is used, who can access it, and your rights as a Malaysian member to control your own personal information.
Six commitments that define how we handle your personal data every day
This Privacy Policy explains how muhammad88 collects, uses, stores, and protects your personal information when you use our platform. By registering or continuing to use muhammad88, you agree to the practices described in this document.
If you have any questions regarding this Privacy Policy, please contact our support team at support@muhammad88.com before using the platform.
This Privacy Policy applies to all personal information collected by muhammad88 through the website https://muhammad88.com, the muhammad88 mobile app, interactions with the customer support team, and all official communication channels operated under the muhammad88 brand. "Personal information" in this context refers to any data that can be used to identify you as an individual, directly or indirectly.
Muhammad88 is the data controller responsible for the personal information you provide to us. This means we determine the purposes and means of processing your data, and we are accountable for ensuring that processing is carried out in accordance with the privacy standards we uphold. We take this responsibility seriously and have invested in robust security infrastructure to protect your data.
We update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any updates will be posted on this page with a clear revision date. We recommend checking this page periodically, especially before making any financial transactions involving new information.
Muhammad88 collects your personal data through several means — data you provide directly during registration and platform use, data collected automatically through tracking technologies, and in certain cases, data we receive from legitimate third parties such as payment providers.
| Data Category | Sample Information | Collection Source |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Account registration / KYC |
| Contact Information | Malaysian phone number, email address | Account Registration |
| Financial Data | Deposit & withdrawal history, payment methods | Platform Transactions |
| Activity Data | Betting records, games played, login sessions | Platform Usage |
| Technical Data | IP address, device type, web browser, operating system | Automatic / cookies |
| Communication Data | Support chat records, emails, complaints submitted | Support Interactions |
For payment processing, muhammad88 receives transaction information from legitimate Malaysian payment providers — including DuitNow, FPX, Maybank2u, CIMB Clicks, Touch 'n Go eWallet, GrabPay, Boost and ShopeePay. Information received from these providers is limited strictly to what is needed to verify and record transactions. We do not store your full bank account numbers or credit card details directly in our systems.
Muhammad88 uses the personal data we collect for purposes that are specific, legitimate and transparent. We do not process your data for purposes unrelated to the services we provide without first obtaining your additional consent.
Muhammad88 does not sell, rent or disclose members' personal data to third parties for their own marketing or commercial purposes. However, in operating the platform, we do need to share certain data with trusted service partners in the following categories:
All third parties with whom we share data are bound by strict data confidentiality agreements and are only permitted to use that data for the purposes we specify. They are not authorised to use Muhammad88 members' data for any other purposes of their own.
Muhammad88 invests seriously in data security infrastructure to ensure your personal information is protected against unauthorised access, accidental disclosure, alteration, and destruction. Below are the key security measures we have in place:
In the unlikely event that a muhammad88 member's personal data is exposed due to a security breach, we are committed to notifying affected members as promptly as practicable. The notification will include details on the type of data exposed, the steps muhammad88 has taken to address the situation, and actions you can take to protect yourself.
Muhammad88 uses cookies and similar tracking technologies to ensure the platform functions correctly, enhance the user experience, and understand how members use our platform. Below are the types of cookies we use and their purposes:
You can manage your cookie settings through your web browser. Most modern browsers allow you to block or delete specific cookies. Please note that blocking required cookies may affect the full functionality of the Muhammad88 platform on your device.
As a Muhammad88 member, you have clear rights regarding your personal data that we hold. We fully respect these rights and provide straightforward channels for you to exercise them. Below are your key rights:
Please note that some of the rights above may be subject to certain exceptions — for example, we are unable to delete data that is required to fulfil legal obligations related to anti-money laundering or to resolve open disputes. In such cases, we will clearly and transparently explain the reason for the exception to you.
If you have any questions, concerns or requests relating to this Privacy Policy or the way muhammad88 handles your personal data, we welcome you to get in touch. Our team is ready to respond to every privacy enquiry with transparency, professionalism and in a timely manner.
Muhammad88 is committed to handling all privacy-related enquiries and requests with respect, transparency and accountability. Your trust is our priority — and every interaction with our team on privacy matters will be handled with the appropriate confidentiality and professionalism.
How this privacy policy applies in real-world usage scenarios on the platform
When you place a bet on a Malaysia Super League or EPL match at muhammad88, your betting record — including the amount, selected markets, and outcome — is saved in your account for historical reference. This data is accessible only to you and authorised muhammad88 staff. It is not shared with any sports content providers or other third parties without your consent.
When you deposit funds into muhammad88 via Touch 'n Go eWallet, GrabPay, or DuitNow, the relevant payment provider receives the transaction instruction from us. muhammad88 receives payment confirmation but does not store your full e-wallet or bank account credentials. Transaction records are retained solely for accounting and legal compliance purposes.
Your e-sports betting activity at muhammad88 — including bets placed on MPL Malaysia, Valorant VCT, or Dota 2 The International — is completely confidential. Technical data such as the device used and session duration is collected for security and platform improvement purposes, but is not linked to your identity in any shared analytics.
Records of live chat conversations, emails and support interactions with the Muhammad88 team are retained for quality assurance and dispute resolution purposes. These records are accessed only by the relevant support staff and supervisors, and are kept in accordance with our standard data retention policy.
The most frequently asked questions about member privacy and data security
This Privacy Policy should be read alongside other official muhammad88 documents for a complete picture of your rights and protections as a platform member.
Muhammad88 safeguards your privacy with the highest security standards. Register a free account today and enjoy a safe, fair and entertaining betting experience alongside more than 500,000 members in Malaysia.
For players aged 18 and above only. Bet responsibly. See Responsible Gambling for more information.